Below are the version release dates, primary support end dates, and sustaining support start dates for the products we support. Please note, Extended Support Fee is required once a product version enters Sustaining Maintenance. Many organizations require further support after sustaining support. For an additional cost, you can receive support for lgacy product versions through Extended Support. Available for select product releases, this option provides flexibility in timing your migration to newer product versions. If your environment will not be completely upgraded to supported releases by the sustaining support date, we recommend you immediately upgrade your contract to include Extended Support, if available. In doing so, you can ensure uninterrupted technical support while you seamlessly complete your upgrade.
Portford DocuNECT
DocuNECT End of Life schedule can be found in the Knowledge Center:
OpenText AppEnhancer
* Extended Support Fee required once product version enters Sustaining Maintenance
OpenText AppXtender
Note, v20.4 is considered a patch of v20.3 and has the same support lifecycle.
* Extended Support Fee required once product version enters Sustaining Maintenance
OpenText Workflow Manager
* Extended Support Fee required once product version enters Sustaining Maintenance
OpenText Captiva Capture
* Extended Support Fee required once product version enters Sustaining Maintenance
OpenText Captiva InputAccel
* Extended Support Fee required once product version enters Sustaining Maintenance
OpenText Captiva QuickScan Pro
* Extended Support Fee required once product version enters Sustaining Maintenance
Kofax Capture
There are currently no End Of Life dates release for ECM Toolbox v4.