xPlore 1.6 - Error message installing xPlore 1.6 on Windows 2016 server - "Windows DLL failed to load"

xPlore 1.6 - Error message installing xPlore 1.6 on Windows 2016 server - "Windows DLL failed to load"

Issue
When installing xPlore 1.6 on a Windows 2016 server, the following error message pops up after running the setup.exe file:

Flexeraax2$aaa:  Windows DLL failed to load
    at Flexeraax2.af(Unknown Source)
    at Flexeraax2.aa(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

Solution
1.  Open a command prompt and browse to the xPlore installation folder.
     CD xplore_1.6_windows-x64

2.  Run this command:
     SET JAVA_TOOL_OPTIONS="-Dos.name=Windows 7"

3.  Run setup.exe from the command line.

The command above must also be run before running patch.exe to apply the latest xPlore 1.6 patch.

    • Related Articles

    • Windows 2012 SSL Connection Issue

      Applies to Version: v5.0 and Windows 2012 Server Issue If you receive the following error when trying to connect the DocuNECT Web to the DocuNECT Server in Windows 2012: System.Security.Authentication.AuthenticationException: A call to SSPI failed, ...

    • xPlore full-text search working in xPlore not in AX

      After setting up full-text indexing for an AX application it was discovered that you can obtain results from xPlore, but not from the full-text search in AX.  This was consistent between all AX applications and xPlore collections. The issue is caused ...

    • License Server Issues

      Any change to the system’s hardware profile may result in the license being invalid Changing the MAC address (replacing NIC) or the HDD on the server  may cause you to have issues with the licensing **** The fingerprint generator is like a keygen. ...

    • iSubmitQuery in ApplicationXtender v16.3

      The iSubmitQuery interface is still in ApplicationXtender v16.3, however, there is no real documentation. The only documentation is from 2008 and is attached but its basically the same. Enabling the Test Utility In lieu of there being no ...

    • Unable to acquire xPlore Full Text license when auto Logging in

      Check line 42 in the AppXtender web.config is set to “False”. By default it is set to “False”   Change value from false to true.  Run a component registration wizard for Web Access and a reset IIS.      <!--        If request Full-Text License when ...