If you have an active scanner support with us then call the manufacturer number below and schedule a call-out. Note, you will need your scanner serial no.:
Fujitsu – 1-800-626-4686
Kodak – 1-800-356-3253
How do I Check My Scanner/MFP Compatibility with Kofax?
For information on device compatibility with Kofax Capture, visit the following sites: For Multi-Function Devices: https://knowledge.kofax.com/General_Support/Support_Details/005-Kofax_MFP_Support_Matrix For scanners, visit the Kofax Scanner ...