Portford Solutions Group - Support

Scanner Servicing

If you have an active scanner support with us then call the manufacturer number below and schedule a call-out. Note, you will need your scanner serial no.:

Fujitsu – 1-800-626-4686

Kodak – 1-800-356-3253

    Software Sunset Schedules

    Portford DocuNECT


    OpenText ApplicationXtender


    OpenText Captiva


    Kofax Capture



      Software Versions and Download

      Portford supports the following software. You can download third-party software, patches and documentation from our secure FTP site: support.portfordsolutions.com (port 22). DocuNECT can be downloaded from the Portford Software Download site 

      Portford DocuNECT
      Current: v5.2.1.5, Released: 06/25/2019

      OpenText ApplicationXtender

      Current: v20.3, Released: 4/15/2019

      v16.3, Latest Patch No. 25, Released 6/1/2020
      v16.6, Latest Patch No. 10, Released 8/10/2020: 







      OpenText Captiva
      Current v16.6, Released: 04/30/2019
      Latest Patch No. 9, Released 6/1/2020

      Kofax Capture
      Current v11.0, Released: 09/20/2017
      Service Pack 1 (v11.0.1), Released: 04/17/2019
      Patch 01 (v11.0.1.1), Released: 10/07/2019

      Visit Kofax's web site for more information.